Explorers Manager - Rosewood Blue Palace, Crete

About the role

Rosewood Blue Palace is opening in Crete, Greece, in April 2027, and is looking for an Explorers Manager to lead the Rosewood Explorers experience on site in Elounda. You will create a safe, engaging and highly personalised environment for children and families, bringing Rosewood Relationship Hospitality to life through locally inspired programmes rooted in sustainability, nutrition and culture.

Key responsibilities

• Lead the daily operation of the Rosewood Explorers Club, delivering brand standards and five-star service, and run half-day and full-day arrangements, meals, snacks and beverages in line with hotel policy
• Ensure club waivers, registration, sign-in/sign-out and authorised collection follow hotel procedures and legal requirements
• Design, schedule and refresh enriching experiences for children aged 3-12, and prepare a programme calendar for festive periods and peak family travel times
• Curate age-appropriate, educational and culturally respectful activities with appropriate supervision, and oversee the arrival experience for younger guests
• Maintain child safeguarding, health, hygiene, food allergy and emergency awareness practices, and handle children's data in line with GDPR
• Coordinate special celebrations, private family experiences and bespoke requests, and communicate clearly with parents about services, charges and collection arrangements
• Manage the annual Explorers budget, payroll and operating expenses, and set rates and charges for half-day and full-day bookings and third-party experiences
• Maintain inventory controls for toys, games, creative materials, children's amenities, uniforms and operating supplies

Required profile

• Proven leadership experience in a luxury resort kids club, children's recreation, education, childcare or a closely related hospitality environment; five-star resort experience strongly preferred
• Ability to create engaging programmes for children aged 3-12, with an understanding of the developmental needs of children aged 0-2
• Strong understanding of child safeguarding, supervision, health and safety, hygiene, food allergies and incident response
• Fluent professional English; additional languages relevant to the resort's guests are an advantage
• Current first-aid/CPR certification appropriate for working with children is highly desirable

What we offer

• A competitive remuneration package
• Complimentary meals during working hours in the staff canteen
• Transportation to and from the hotel
• Monthly Benefits Card
• Training and development programmes
• Accommodation support may be available for associates relocating to Crete, subject to company policy