Bilingual Danish/English Customer Care Specialist
taskus · Thessaloniki
Job description
About the role
Provide world‑class, accurate and efficient customer service in Danish and English across voice, chat and email channels, meeting performance metrics and ensuring customer satisfaction.
Key responsibilities
- Deliver technical‑based assistance via phone, chat, and email.
- Participate in team initiatives, share feedback, and support colleagues to drive departmental success.
- Problem‑solve and think critically to resolve customer issues.
Required profile
- Bilingual in Danish (B2/C1) and English (B2/C1) – speaking and writing.
- Experience in customer or technical support, preferably in a help‑desk or IT environment.
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively, adapt to process changes, and undergo background screening.
Required skills
- Technical support experience.
- Proficiency with external systems, PC‑based internet applications, and Microsoft Office.
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Published 12 hours ago
Expires 1 month from now
4 views · 0 interested
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taskus
Thessaloniki
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