Manager in Training - Rooms Division

About the role

Four Seasons Astir Palace Hotel Athens is offering an 18-month Management in Training programme for a high-potential hospitality professional who wants to build a future leadership career. The programme gives cross-functional exposure across Front Office, Guest Services, Guest Experience, Concierge and Housekeeping, and develops operational, commercial and leadership capabilities in a luxury hotel setting.

Key responsibilities

• Support daily Rooms operations across Front Office, Guest Services, Guest Experience, Concierge and Housekeeping.
• Gain hands-on exposure to guest arrivals and departures, room inventory, guest satisfaction, VIP experiences, service recovery and operational standards.
• Support Housekeeping operations, quality assurance, room inspections, productivity, inventory and workforce planning.
• Take part in Rooms meetings, briefings, training and cross-functional projects focused on service excellence, efficiency and employee engagement.
• Monitor and analyse operational and guest experience KPIs, and contribute to reports and recommendations.
• Lead or support assigned projects and present findings to leadership.

Required profile

• Recent graduate in Hospitality Management, Hotel Management, Tourism Management, Business Administration, International Hospitality Business, Luxury Hospitality Management or a related field.
• Previous internship or work experience in hospitality, tourism, luxury or customer-facing environments is preferred.
• Demonstrated leadership potential through academic, professional or extracurricular experience.
• Fluent English; additional languages and local language skills are an advantage.

Required skills

• Strong communication, presentation, analytical, organizational and problem-solving skills.
• Excellent learning agility, initiative, curiosity and ability to work independently and collaboratively.
• Strong computer skills, particularly Microsoft Excel and PowerPoint.

What we offer

• An 18-month programme with structured exposure to all key Rooms functions and close work with experienced department leaders.
• Coaching and development from senior Rooms leadership through a dedicated buddy and mentor, including the Director of Rooms.
• Hands-on experience in luxury service standards, guest experience, quality assurance, workforce planning, budgeting, forecasting and business performance.
• A supportive environment focused on continuous learning, career development and long-term growth.

The programme is full-time and fixed-term, with 5 working days per week (8.5 hours each day) and 2 days off, according to Greek labour legislation. Rotating shifts, weekends and public holidays are required.