Hotel Receptionist

About the role

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Receptionist for its hotel in Kos. The role welcomes guests, handles check-ins and check-outs and keeps the front desk running smoothly.

Key responsibilities

• Welcome and greet guests in a friendly and professional manner
• Check guests in and out, ensuring a smooth and efficient process
• Handle guest requests, inquiries and complaints with professionalism and tact
• Manage reservations and keep information accurate and up to date
• Coordinate with other hotel departments to meet guest needs
• Maintain a clean and organised front desk area

Required profile

• Prior experience as a Receptionist or in a customer service role is preferred
• Excellent communication and interpersonal skills
• Professional and friendly demeanor
• Ability to multitask and handle multiple phone lines
• Fluency in English; knowledge of additional languages is an asset

Required skills

• Proficiency in using computer systems and hotel software
• Knowledge of local attractions and services

What we offer

• Competitive salary package and additional benefits
• Career development within Greece's leading hospitality group
• Internal mobility and long-term career growth
• Accommodation (if necessary) and full board
• Transportation support and/or travel expenses
• Training and educational programmes
• Employee discounts across Grecotel hotels and selected partner businesses