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Bilingual Croatian/English Customer Care Specialist

taskus · Thessaloniki

New
🇬🇧 English
Microsoft Office PC based internet and software applications external systems

Job description

About the role

Provide world‑class service to customers in both Croatian and English across voice, chat and email channels, ensuring accuracy, efficiency and respect on every interaction.

Key responsibilities

  • Deliver technical‑based customer assistance via voice, chat and email.
  • Participate in department initiatives, share feedback and support colleagues to drive team development.
  • Problem‑solve and think critically to achieve customer satisfaction.

Required profile

  • Bilingual in Croatian (B2/C1) and English (B2/C1) – speaking and writing.
  • Experience in customer or technical support, preferably in a help‑desk or IT environment.
  • Strong communication skills, both written and oral.
  • Ability to work independently and as part of a team, adaptable to process changes.
  • Willingness to undergo background screening.

Required skills

  • Proficiency with Microsoft Office.
  • Working knowledge of PC‑based internet and software applications.
  • Familiarity with external systems used for customer support.

What we offer

  • Competitive industry salaries.
  • Comprehensive benefits packages.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec taskus.
Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.
Source : ats:workday

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Published 1 day ago

Expires 1 month from now

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taskus

Thessaloniki

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