Team Leader, Housekeeping / Style

About the role

Costa Navarino, a destination in Messinia with four 5-star resorts, four golf courses, many restaurants, bars and shops, is looking for a Team Leader, Housekeeping / Style. You will lead and support the Stylists and Floor Attendants team, making sure guest rooms and assigned areas are presented and ready, fostering a high-performance team culture and delivering service in line with W Brand Standards and luxury hospitality principles.

Key responsibilities

• Organize and assign daily tasks according to operational needs and guest requests.
• Coordinate cleaning schedules for public areas and assigned departments.
• Inspect guest rooms and assigned areas for cleanliness, maintenance and operational readiness.
• Keep Front Office updated on room status and report maintenance issues to Engineering.
• Monitor compliance with W Brand Standards, SOPs, company policies and Health & Safety requirements.
• Manage supplies, inventories and Lost & Found procedures, keeping accurate records and controlling costs.
• Train, coach and evaluate the team while supporting guest preferences, special requests and service recovery.

Required profile

• Two-year IEK or technical school diploma.
• 4 years of experience in a similar role within a hotel of a similar category.
• Strong knowledge of housekeeping operations and guest room care.
• Good command of English.
• Strong leadership, delegation, coaching and team development skills.
• Guest-focused, proactive, with strong organizational, decision-making and problem-solving skills.

Required skills

• Opera PMS, GXP and MGS
• W Brand Standards and SOPs

What we offer

• Private medical plan
• Accommodation near Costa Navarino (for eligible associates)
• Meals provided on site
• Uniform and laundry service (where applicable)
• Ongoing training and development, including task force assignments at Marriott hotels abroad
• Use of Costa Navarino facilities (subject to internal policies) and access to the online wellness platform
• Employee discounts and associate benefits at Marriott hotels worldwide