Rooms Division Manager

About the role

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Rooms Division Manager in Kos. The role covers all aspects of the rooms division, from housekeeping and front desk to reservations and guest services, and is a full-time position.

Key responsibilities

• Manage all aspects of the rooms division, including housekeeping, front desk, reservations and guest services.
• Ensure the highest quality of service to guests, anticipating their needs and exceeding their expectations.
• Train and supervise departmental team members to ensure exceptional performance.
• Develop and implement procedures that ensure efficient operations and maximise profitability.
• Prepare departmental budgets and monitor expenses so that financial objectives are met.
• Maintain high levels of cleanliness, organisation and security throughout the hotel.
• Monitor and evaluate guest feedback to continuously improve services and amenities.

Required profile

• Bachelor's degree in Hospitality Management or a related field.
• At least 3 years of experience in a managerial position in the hospitality industry.
• Experience in financial management and budgeting.
• Fluency in English; knowledge of additional languages is considered an asset.

Required skills

• Outstanding communication, leadership and organisational skills.
• Strong customer service orientation and a commitment to excellence.
• Able to work in a fast-paced, ever-changing environment and to motivate and inspire team members.

What we offer

• Competitive salary package and additional benefits.
• Career development within Greece's leading hospitality group, with internal mobility and long-term growth.
• Accommodation (if necessary) and full board, plus transportation support and/or travel expenses.
• Access to training and educational programmes.
• Employee discounts across Grecotel hotels and selected partner businesses.