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SPOC Coordinator – Shipping Services

issgh · Piraeus

New
CDI Hybrid 🇬🇧 English
MS Office

Job description

About the role

We are looking for a SPOC Coordinator to manage daily single‑point‑of‑contact tasks, ensuring a responsive, customer‑focused service for itinerary bookings, operations requests and disbursement accounting. The position is permanent, full‑time and hybrid, based in Piraeus, Greece.

Key responsibilities

  • Receive and acknowledge worldwide itineraries from principals, check berth availability, and arrange bookings or alternatives.
  • Process requests for forthcoming calls, coordinating all necessary arrangements.
  • Liaise with the ISS network to provide accurate data for pro‑formas and ensure principal interests and profitability.
  • Secure prefunding arrangements according to agreements.
  • Monitor daily operational correspondence, enforce ISS standards and take corrective action when required.
  • Validate final invoices, investigate discrepancies, upload to internal platforms and issue FDAs for principals.
  • Secure and monitor final settlements while working within ISS KPIs.
  • Build and maintain relationships with customers.

Required profile

  • In‑depth knowledge of the shipping/marine industry.
  • Degree‑level education.
  • Strong communication skills in English (additional languages a plus).
  • Strong numeracy and analytical abilities.
  • Excellent planning and time‑management skills.
  • Ability to work under pressure and meet deadlines.
  • Effective communication across all organisational levels.
  • Proficient computer knowledge with experience in MS Office.

What we offer

  • A place to grow your career with support to set and exceed big goals.
  • Competitive salary package.
  • Opportunity to work with talented, committed, and supportive teammates.
  • Participation in Value Award celebration events.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec issgh.
Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.
Le contrat proposé est un CDI basé à Piraeus.
Source : ats:bamboohr

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Published 3 hours ago

Expires 1 month from now

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issgh

Piraeus