ROC Coordinator – Piraeus

About the role

Inchcape Shipping Services is looking for a ROC Coordinator in Piraeus, Greece, working in a hybrid setting. The role reports to the ROC Team Supervisor and supports day-to-day operations in the ROC department by managing port calls, keeping documentation accurate and delivering good service to principals and stakeholders. It is a permanent position.

Key responsibilities

• Coordinate operational tasks such as appointment acknowledgments and PDA creation.
• Enter data and update systems in real time to keep data accurate and visible.
• Monitor vessel movements with representatives and stakeholders and act as first point of contact for operational queries, escalating to the Team Leader when needed.
• Keep in touch with vendors, port agents and internal teams so service runs smoothly.
• Carry out work in line with KPIs, compliance, QHSSE standards and internal procedures.
• Help maintain the port tariffs database and prepare proformas when required.
• Track and process prefunding and settlement activities when needed.
• Support handover reporting and monitor email traffic between shifts.

Required profile

• Bachelor's degree in Business Administration, Maritime Studies, Logistics or a related field is advantageous.
• Fluent English, written and spoken.
• Previous experience in an administrative, operational or coordination role is desirable.
• Knowledge of shipping, port agency operations or maritime logistics is advantageous.
• Valid Right to Work documentation; no visa sponsorship is offered.

Required skills

• Microsoft Office, especially Outlook, Excel and Word.
• Strong communication, organisation and time management, with attention to detail in data entry and reporting.
• Ability to work under pressure in a fast-paced environment.

What we offer

• A competitive salary package.
• Support to set and reach career goals.
• Teammates and celebration events.
• Benefits vary by location.