Premium Support Consultant (Norwegian) – Remote

About the role

Atlean World, an international HR consultant, is offering a Premium Support Consultant position with Norwegian speakers, based remotely while living in Athens, Greece. The role represents a global brand and offers fast-track career development.

Key responsibilities

• Answer customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solve problems and create positive experiences for every customer
• Follow the brand's guidelines and quality standards on every interaction
• Log and update customer interactions in the relevant systems
• Work closely with the team to improve the service provided

Required profile

• Fluent Norwegian with solid English communication skills
• Tech-curious and eager to keep up with the latest innovations
• Customer-oriented; prior experience is a strong advantage
• Excellent written and verbal communicator
• Naturally empathetic and passionate about helping others

What we offer

• 1,500 EUR gross salary plus a productivity bonus of up to 200 EUR
• Permanent contract (Skyrock Growth)
• Meal card voucher and two extra salaries (14 per year)
• Private health insurance from day 1
• Relocation package: flight refund, airport pick-up and settling assistance, and accommodation in a hotel or apartment for the first two weeks