IT Administrator – Infrastructure & Support Specialist

About the role

The company is looking for an IT Administrator to ensure the stable operation of its IT infrastructure in Athens. You will manage servers, networks, hardware and provide primary technical support to employees.

Key responsibilities

• Manage IT equipment inventory, coordinate repairs and oversee hardware installations.
• Administer network and peripheral devices, including UniFi Wi‑Fi systems and VLAN configuration.
• Maintain ESXi virtualization hosts, create and monitor virtual machines.
• Support Microsoft SQL Server databases and enterprise applications.
• Implement security protocols, perform system backups and manage Windows Server 2019‑2022 environments.
• Provide end‑user help‑desk support for Windows, Microsoft 365 and Galaxy ERP/CRM, including account creation and training.
• Manage telephony systems and liaise with external partners for issue resolution.

Required profile

• Bachelor’s degree in Computer Science, Information Technology, Information Systems or a related field.
• Minimum 5 years of experience in IT systems, networks and related technologies.
• Strong verbal and written communication, organizational abilities and attention to detail.
• Ability to work under pressure, meet deadlines and handle crisis situations.
• Team‑oriented mindset with a willingness for continuous learning.

Required skills

• Windows Server 2019‑2022 administration.
• VMware ESXi virtualization.
• Microsoft SQL Server.
• UniFi Wi‑Fi and VLAN network infrastructure.
• Microsoft 365 suite.
• Galaxy ERP/CRM (EPSILON SINGULAR LOGIC).
• Hardware troubleshooting and inventory management.
• Telephony system support.