Housekeeping Night Supervisor (Permanent)

About the role

Four Seasons Astir Palace Hotel Athens, a World's 50 Best Hotel, is looking for a passionate, detail-oriented Night Supervisor to join its Housekeeping team. You will oversee the overnight housekeeping operation so that public areas, back-of-house spaces and assigned guest areas meet the hotel's exceptional standards, supervising the night cleaning team, conducting inspections and helping keep the resort safe, clean and welcoming.

Key responsibilities

• Supervise and support the Night Housekeeping team to ensure the highest standards of cleanliness and presentation.
• Anticipate guest needs, take ownership of guest concerns and requests and act decisively to ensure guest satisfaction.
• Offer a special service touch and provide friendly, professional service that exceeds guests' expectations.
• Report for duty punctually in professional attire, maintaining a high standard of personal appearance and hygiene.
• Keep up to date with hotel events and maintain product knowledge and technical skills.

Required profile

• Previous experience as a Housekeeping Supervisor or in a similar leadership role in a luxury hotel or resort.
• Strong understanding of housekeeping operations, quality standards and guest service.
• Excellent attention to detail and commitment to cleanliness and presentation.
• Ability to lead, motivate and support a team during overnight operations, and to work independently with sound operational decisions.
• Good command of English; European passport or legal right to work in Greece.

What we offer

• Permanent position, five working days per week with two days off, on a flexible schedule.
• Competitive salary and a comprehensive benefits package.
• Complimentary employee meals, bus transportation, uniform and laundry services, and a ticket restaurant monthly allowance.
• Complimentary nights at Four Seasons hotels and resorts worldwide, an employee recognition program and opportunities for global travel.
• Access to Four Seasons' global training and development programs.