Groom - Luxury Hotel, Paros

About the role

LUURA Paros Cliff, a luxury boutique hotel with 39 rooms overlooking the Aegean, is looking for a Groom. The role shapes the first and last impression of every stay: greeting guests, helping with luggage and vehicles, and keeping the entrance, driveway and lobby welcoming. It is a hands-on, guest-facing position working closely with Front Office, Concierge, Housekeeping, F&B, Security and Engineering.

Key responsibilities

• Welcome guests warmly on arrival and assist with their luggage and belongings
• Park, retrieve and manage guest vehicles safely according to valet procedures
• Ensure smooth departures with luggage and vehicles ready on time
• Keep the entrance, driveway and lobby clean, organized and welcoming
• Escort guests to their rooms and introduce them to the hotel and the island
• Anticipate guest needs and share VIP and returning guest preferences with Front Office
• Manage luggage storage, tagging and tracking securely
• Follow lost and found procedures and respect guest privacy
• Report suspicious activity, safety hazards or maintenance issues to Engineering and/or Security
• Keep valet equipment, trolleys and storage areas tidy and in good condition
• Follow brand standards, SOPs and health and safety regulations

Required profile

• Previous experience as a Groom, Porter, Bell Attendant, Valet or in a guest-facing role in a luxury hotel, resort or boutique hotel is preferred
• Valid driving licence (required for valet duties)
• Able to lift and carry luggage and equipment
• Trustworthy and discreet with guest belongings and vehicles
• Good communication skills in English; additional languages are an advantage
• Eligible to work within the European Union

What we offer

• Team rates at LUURA, Ennismore and Accor properties worldwide
• Discounts at restaurants, bars and cafes
• Access to art, cultural events and live music nights
• Recognition such as surprise gifts and team celebrations
• Beautiful team spaces and comfortable accommodation (where applicable)