Greek General Process Leader

About the role

A leading credit management company, active in 24 European and Latin American countries with more than 10,000 employees, is transforming its global back-office processes. As a Process Lead in Greece, you will join a diverse team and help shape the new ways of working, supporting both the global and local organisation.

Key responsibilities

• Take part actively in discussions with stakeholders and development teams
• Evaluate business requirements and define current and future business processes
• Translate business needs into system features, user stories and testable acceptance criteria, and track delivery progress
• Ensure solutions meet business needs and requirements
• Configure systems, test them, document results and communicate outcomes

Required profile

• Experience analysing business requirements and turning them into system features
• Communication and documentation skills that give clarity to development teams
• Native Greek and strong English, spoken and written
• Agile mindset and ability to adapt to fast change
• Debt collection knowledge and stakeholder management

Required skills

• JIRA and/or Confluence
• BPMN

What we offer

• Hybrid work combining home and office within the Athens region
• Flexible workplace and culture of learning with growth opportunities
• Full onboarding guidance, rewards and recognition, and a competitive, experience-based salary
• Benefit package including health insurance, team building and sport activities