Customer Support Representative (Italian Speaker) – Athens
Savior Artigos Texteis Lda · Athènes
Job description
About the role
We are looking for a Customer Support Representative who will serve our Italian‑speaking customers from our Athens office. The role involves handling inbound inquiries, resolving issues, and ensuring a positive experience for each customer.
Key responsibilities
- Follow up on open cases to ensure timely resolution.
- Maintain calm and clear communication with customers, even when they are frustrated.
- Identify situations that require escalation and act accordingly.
- Contribute to a supportive and collaborative team environment.
Required profile
- Ability to stay organized while handling multiple cases simultaneously.
- Comfortable in a fast‑moving, customer‑facing role.
- Clear, professional written and verbal communication skills.
- Reasonably tech‑comfortable and eager to learn internal systems.
Required skills
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Published 4 days ago
Expires 1 month from now
16 views · 0 interested
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Savior Artigos Texteis Lda
Athènes
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