COO Office Operations Specialist (Middle Office)

About the role

PwC Greece is seeking an Advisory COO Office (Middle Office) Operations Specialist to join its Athens team. You will support the COO Office by ensuring data accuracy, managing records, and coordinating stakeholder requests in a fast‑paced advisory environment.

Key responsibilities

• Validate data, maintain accurate records and update databases according to established procedures.
• Identify errors or gaps, escalate issues, and follow defined task processes for resolution.
• Provide stakeholder support, answer queries, share updates and communicate open items clearly.
• Execute administrative tasks, manage documentation and handle cycle‑based operational activities.
• Coordinate Joint Business Relationship (JBR) requests, track inputs, update statuses and ensure timely completion.
• Collect, organize and verify JBR documentation, including business inputs, forms, approvals and correspondence.
• Monitor JBR records in Salesforce, follow up on inputs and track progress with relevant parties.
• Follow workflows and controls, identify routine issues and suggest practical process improvements.

Required profile

• Bachelor’s or Master’s degree in Business Administration, Management, Finance, Economics or a related field.
• 1–3 years of operational, administrative or shared‑services experience.
• Strong attention to detail and ability to follow structured processes.
• Comfortable working with data, reports, spreadsheets and documentation.
• Understanding of operational workflows, procedures and controls.
• Excellent communication and customer‑service skills.
• Ability to prioritize tasks, meet deadlines and take ownership of responsibilities.

Required skills

• Salesforce
• SAP
• Excel (spreadsheets)

What we offer

• Hybrid working model supporting work‑life balance.
• Collaborative office spaces that spark creativity.
• Opportunities for learning, growth and impact within a global professional services firm.