Waiter/Waitress – W Costa Navarino (2027)

About the role

Costa Navarino, a destination in Messinia with four 5-star resorts, four golf courses, more than 40 restaurants and bars and over 50 retail shops, is looking for a Waiter/Waitress for its W Costa Navarino restaurant. You will deliver a warm, efficient and personalized dining experience while anticipating guest needs and maintaining luxury service standards.

Key responsibilities

• Prepare and organize the assigned station and equipment according to service and brand standards.
• Welcome guests professionally, take orders accurately and follow the sequence-of-service procedures.
• Maintain excellent knowledge of menus, wines and cocktails, give personalized recommendations and apply upselling and cross-selling techniques.
• Communicate guest preferences, allergies and dietary requirements accurately to the Culinary team.
• Follow billing, payment and cashiering procedures while protecting guest data.
• Handle guest inquiries and concerns professionally and take ownership of the guest experience.
• Maintain high standards of cleanliness, personal hygiene, grooming and workstation organization.
• Support team members and take part in training, tastings and workshops.

Required profile

• Minimum 1-2 years of experience as a Waiter/Waitress in a luxury 5-star resort or fine-dining restaurant.
• High School Diploma; a degree or certification in Hospitality, Culinary Arts or Tourism Management is an advantage.
• Fluency in English; knowledge of other languages is an advantage.
• Strong interpersonal and communication skills, and the ability to multitask in a fast-paced, high-pressure environment.
• Flexibility, attention to detail and a positive, guest-oriented approach.

Required skills

• Good knowledge of wine service, preservation temperatures and food and wine pairing.
• Strong selling and upselling skills.

What we offer

• Private medical plan.
• Accommodation near Costa Navarino for eligible associates.
• Meals provided on site.
• Uniform and laundry service (where applicable).
• Ongoing training and development, task force assignments at Marriott hotels abroad and a multicultural work environment.
• Use of Costa Navarino facilities (subject to internal policy), access to the online wellness platform, wellbeing initiatives, employee discounts and benefits worldwide.