Trainee, Information & Activities Booking Center

About the role

Costa Navarino, a destination in Messinia with four 5-star resorts, four golf courses, many restaurants, shops and spa centers, is looking for a Trainee for its Information & Activities Booking Center. You will support the center with guest requests, activity bookings and daily operations while gaining hands-on experience in guest service and luxury hospitality.

Key responsibilities

• Provide guests with information and recommendations on activities, experiences, dining and local offerings
• Assist with activity bookings and guest requests through booking systems
• Support the organisation and daily coordination of sports camps and other activities
• Assist with retail shop presentation, stock organisation and product transfers
• Coordinate with hotel departments to support guest requests and daily operations
• Follow company policies, service standards and health and safety procedures

Required profile

• Currently studying Hospitality, Tourism or a related field and eligible for a traineeship in Greece
• Previous hospitality or customer service experience is an asset
• Good command of written and spoken English
• Ability to multitask and work well in a team, with a positive attitude and willingness to learn
• A valid driving licence is an asset

Required skills

• Basic knowledge of Microsoft Office, particularly Outlook and Excel

What we offer

• Private medical plan
• Accommodation near Costa Navarino for eligible associates
• Meals provided on site
• Uniform and laundry service (where applicable)
• Ongoing training and development, task force assignments at Marriott hotels abroad and a multicultural, international work environment
• Use of Costa Navarino facilities (subject to internal policies), access to the online wellness platform, wellbeing initiatives, employee discounts and associate benefits worldwide