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Service Operations Manager

abb · Metamorphossi

New
Hybrid Mid 🇬🇧 English
ERP service management systems operational KPIs

Job description

About the role

ABB is seeking a Service Operations Manager to lead local service operations in Greece, ensuring efficient execution and high customer satisfaction across the extended value chain.

Key responsibilities

  • Manage day‑to‑day service operations, aligning local execution with the broader service business strategy.
  • Monitor operational performance through KPIs, implement corrective actions and continuous‑improvement initiatives.
  • Oversee the end‑to‑end service value chain from order intake to delivery, ensuring resource planning meets customer demand.
  • Promote operational excellence by applying ABB’s quality standards, HSE compliance and regulatory requirements.

Required profile

  • 3–7 years of experience in service operations management within an industrial or technology‑driven environment.
  • Bachelor’s degree in Electrical Engineering or a related discipline.
  • Proficiency in Greek and English, both written and spoken.
  • Willingness to travel as required.

Required skills

  • Experience with ERP and service management systems.
  • Data‑driven decision‑making using operational KPIs.

Questions fréquentes

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Source : ats:workday

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Published 5 hours ago

Expires 1 month from now

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Metamorphossi

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