Retail Supervisor – Cosmos Sport Store (Katerini)

About the role

We are seeking a motivated Retail Supervisor to join our Cosmos Sport store in Katerini. As part of the junior management team you will support the Store Manager in delivering excellent customer service, driving sales and maintaining visual standards across the shop floor.

Key responsibilities

• Deliver high‑level customer service, handle enquiries and resolve complaints.
• Ensure sales staff appearance complies with company guidelines.
• Monitor and achieve sales targets, using in‑store devices to showcase the full product range.
• Analyse reports to optimise product placement and key selling lines.
• Maintain visual merchandising standards and keep stock areas clean and presentable.
• Assist with induction, training and development of new and existing team members.
• Support the Store Manager with daily managerial processes and KPI monitoring.

Required profile

• Previous experience in a retail supervisory or equivalent role, preferably in fashion or sportswear.
• Strong time‑management and organisational abilities.
• Excellent verbal and written communication skills in English.
• Numerical and analytical aptitude to monitor KPIs.
• Passion for sports, fashion and a willingness to learn.

Required skills

• Computer literacy (basic office applications and retail POS systems).

What we offer

• Competitive salary with performance bonus.
• Career development and education programmes.
• Dynamic, sport‑focused work environment.