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Luxury Hotel Receptionist – Mykonos

Hospitaliti · Mykonos

🇬🇧 English
Opera PMS

Job description

About the role

As the first point of contact at Fouquet’s Mykonos, you will represent the Barrière Group’s luxury standards, welcoming guests to a Mediterranean retreat of 60 suites and private villas. The role combines front‑desk operations with personalized guest service in a high‑end resort setting.

Key responsibilities

  • Greet guests warmly, manage seamless check‑in and check‑out procedures in line with Barrière’s hospitality standards.
  • Handle reservations, room allocations, billing, and cash/credit‑card transactions accurately.
  • Provide tailored recommendations on hotel facilities, restaurants, transportation and local attractions.
  • Respond promptly to guest inquiries, requests and complaints, ensuring full satisfaction.
  • Coordinate daily with Housekeeping, Concierge, Maintenance and other departments to guarantee smooth operations.
  • Maintain precise guest records and process administrative tasks using the Opera property management system.
  • Uphold compliance with Barrière Group standards, LQA requirements and company policies at all times.

Required profile

  • Previous experience in hospitality or front‑desk roles is preferred.
  • Strong attention to detail and a proactive, service‑oriented attitude.
  • Ability to work in a fast‑paced, luxury resort environment.

Required skills

  • Proficiency with Opera PMS (property management system).

Questions fréquentes

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Published 1 month ago

Expires 4 weeks from now

19 views · 0 interested

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Hospitaliti

Mykonos