Guest Transfers Coordinator, The Westin Resort, Costa Navarino

About the role

Costa Navarino, a destination in Messinia with four 5-star resorts including The Westin Resort, Costa Navarino, is looking for a Coordinator, Guest Transfers. You will coordinate guest transportation and ensure smooth, timely and efficient vehicle scheduling, working closely with guests, drivers and external providers to deliver a seamless and safe transport experience.

Key responsibilities

• Plan and coordinate vehicle schedules and transportation routes
• Assign drivers and vehicles according to guest needs and capacity
• Ensure timely and safe transportation, minimizing delays
• Follow up on all transportation activities and requests
• Act as the main contact for guests, hotel departments and transportation providers
• Handle guest enquiries, complaints and special requests promptly and professionally
• Maintain accurate transportation records and coordinate with relevant departments

Required profile

• Minimum 2 years of experience in Front Office, preferably in a five-star hotel
• A degree or qualification in Hospitality or a related field is an advantage
• Excellent verbal and written communication in Greek and English; knowledge of German, Russian or French is an advantage
• Strong organizational skills, able to multitask, prioritize and work under pressure

Required skills

• Good knowledge of Opera PMS and Microsoft Office
• Guest service skills with a professional and positive approach

What we offer

• Private medical plan
• Accommodation near Costa Navarino (for eligible associates)
• Meals provided on site, uniform and laundry service (where applicable)
• Ongoing training and development, task force assignments at Marriott hotels abroad, and a multicultural international environment
• Use of Costa Navarino facilities, access to the online wellness platform, wellbeing initiatives, employee discounts and associate benefits worldwide