Groups & Events Executive (2026)

About the role

Costa Navarino, a destination resort complex in Messinia, Greece, is looking for a Groups & Events Executive. The role gathers and shares group business information across hotel departments, handles daily tasks as part of a team and ensures timely communication of key details. It involves direct client interaction and administrative work, with a focus on guest satisfaction and adherence to hotel policies and standards.

Key responsibilities

• Keep hotel systems up to date with information from group organisers and oversee room blocks and reservations, revising them to keep the right number of rooms available.
• Issue internal group communications on time before arrival and keep constant contact with group organisers during the stay, including welcome and farewell.
• Check group folios daily against contracted arrangements, look for extra charges and review bills with clients before the final bill is processed.
• Inspect confirmed group bookings against hotel standards, understand the offered products (event spaces, room layouts, capacities, menus) and handle complaints effectively.
• Communicate amendments to groups or events promptly, produce required reports, coordinate pre- and post-event activities and delegate daily tasks to the coordinator.
• Reward bonvoy points in line with the Job Aid, follow H&S rules, policies, SOPs and brand standards, attend company training and share updates with the team.

Required profile

• Two years of experience as an agent or team leader in travel, tourism or hotel services.
• Bachelor's degree (BA/BSc) in Business or Hospitality Management.
• Proficiency in written and spoken English and negotiation, with fluency in at least one other language, preferably Greek.
• Strong communication, organisational, administrative and time-management skills, with good computer skills.

Required skills

• Hotel management systems such as Opera PMS
• Word processing, spreadsheets and email
• Ability to multitask, prioritise and make decisions under pressure

What we offer

• Private medical plan
• Accommodation near Costa Navarino for eligible associates
• Meals provided on site, uniform and laundry service
• Ongoing training, task force assignments at Marriott hotels abroad and employee discounts worldwide
• Use of resort facilities, online wellness platform and wellbeing initiatives