Groups & Events Assistant Manager

About the role

Costa Navarino, a destination in Messinia with four 5-star resorts, four golf courses, many restaurants, bars and retail outlets, is seeking a Groups & Events Assistant Manager for The Romanos, a Luxury Collection Resort and The Westin, Costa Navarino. The role reports to the Groups & Events Manager and Director, supports the performance and daily operations of the department, ensures compliance with procedures and brand standards, and manages groups and events of average complexity.

Key responsibilities

• Manage group room blocks, meeting spaces and medium-to-large events, coordinating details with clients and internal teams and staying present during events
• Ensure billing accuracy and review final bills with clients before processing
• Provide professional, timely communication to guests, agencies and meeting planners, and handle last-minute changes on site
• Identify upselling opportunities and support the manager in driving additional revenue through F&B upgrades, meeting space optimisation and value-added services
• Coach, train and lead Groups & Events Coordinators/Executives, acting as a role model and point of reference when the manager is absent
• Maintain accurate documentation, event records and reports on performance and upselling results
• Assist in preparing and distributing Banquet Event Orders (BEOs) and pre- and post-event meeting notes
• Ensure compliance with hotel policies, SOPs and brand standards

Required profile

• At least 2 years' experience in travel, tourism or hotel service, and 2 years of supervisory experience in hospitality (Groups & Events experience a plus)
• Bachelor's degree in Business, Hospitality or a related field
• Proven ability to manage and lead a team, with strong delegation and supervisory skills
• Fluency in English and Greek; additional languages a plus
• Strong organisational, multitasking and administrative abilities with attention to detail
• Ability to work under pressure, collaborate in a multinational team and manage occasional crisis situations following procedures

Required skills

• Proficiency in Microsoft Office
• Hotel systems, including Opera PMS

What we offer

• Competitive compensation package
• Private medical plan
• Meals provided on site
• Accommodation near Costa Navarino for non-Messinian associates
• Ongoing training and development, potential task force assignments abroad in Marriott hotels, and access to Costa Navarino facilities and the online wellness platform
• Discounts at Marriott hotels worldwide