Gatekeeper, Costa Navarino (2026)

About the role

Costa Navarino, a destination in Messinia, Greece, comprising four 5-star resorts, four golf courses, many restaurants, shops and villas, is looking for a Gatekeeper. The selected person welcomes and assists guests, associates, external contractors and visitors and provides guest service with professionalism.

Key responsibilities

• Verify and assist guests' arrivals.
• Inform about VIP or VVIP arrivals and special categories in a timely manner.
• Check and record transportation to and from the resort.
• Recognise and resolve issues arising from interactions with guests and contractors.
• Ensure the normal operation of the Main Gate's systems.
• Follow all health and safety rules, hotel policies, SOPs and brand standards, attend all company training and seminars and stay up to date on trends and market news.

Required profile

• High school diploma or equivalent; a tourism degree is preferred.
• Fluent English and excellent verbal communication skills.
• Patience, calmness under pressure and professional problem solving.
• Surveillance skills, attention to detail, integrity, professionalism and impeccable grooming.
• A polite and hospitable attitude when welcoming guests.

What we offer

• Competitive compensation package.
• Private medical plan.
• Accommodation near Costa Navarino for non-Messinian associates.
• Meals provided on site.
• Ongoing training and development, possible task force assignments abroad in Marriott hotels and an international work environment.
• Use of Costa Navarino facilities (subject to internal policies), access to the online wellness platform and discounts at Marriott hotels worldwide.