Front Office Coordinator, The Westin Resort, Costa Navarino

About the role

Costa Navarino, a sustainable resort destination in Messinia, Greece, is looking for a Front Office Coordinator to join its team at The Westin Resort, Costa Navarino. You will provide warm, professional and efficient service throughout the guest stay, handling check-in and check-out, guest requests, payments and other front office activities while maintaining high standards of hospitality.

Key responsibilities

• Support daily HR and administrative tasks, including rosters, leave forms and lunch planning.
• Manage the main front office inbox and respond to guest and internal requests.
• Coordinate with guests and hotel departments to ensure timely follow-up.
• Support daily front office procedures, including check-in and check-out documentation.
• Manage Marriott tools, chats, cases, mobile key requests and notifications.
• Review upcoming arrivals and support Marriott Bonvoy enrolment opportunities.
• Coordinate daily flight information and provide administrative support to the front office team.

Required profile

• Previous experience in a front office role.
• Hospitality degree or related qualification considered an advantage.
• Good command of spoken and written Greek and English; knowledge of another language is an advantage.
• Strong organizational and communication skills, with the ability to multitask.
• Team-oriented, guest-focused and proactive about anticipating guest needs.

Required skills

• Strong knowledge of Opera PMS, SAP and Microsoft Office.

What we offer

• Private medical plan.
• Accommodation near Costa Navarino for eligible associates.
• Meals provided on site, uniform and laundry service (where applicable).
• Ongoing training and development, task force assignments at Marriott hotels abroad and a multicultural work environment.
• Use of Costa Navarino facilities, access to the online wellness platform, recognition initiatives, employee discounts and benefits worldwide.