Assistant Restaurant Manager / Assistant Maître

About the role

The Conrad Athens The Ilisian is looking for an Assistant Restaurant Manager / Assistant Maître to support the Maître in overseeing the daily operations of Byzantino, the hotel's all-day dining brasserie. You will help ensure a seamless, memorable dining experience and uphold the highest standards of food and beverage service in line with Conrad brand standards.

Key responsibilities

• Assist the Maître in running the restaurant smoothly across breakfast, lunch and dinner, keeping food quality, presentation and service to a high standard.
• Monitor the dining room, resolve guest concerns promptly and coordinate reservations and seating to optimise flow.
• Work closely with the kitchen team and ensure compliance with health, safety and hygiene regulations.
• Help with reporting, shift summaries, guest feedback logs and system updates (Micros / Opera / ResDiary), and monitor service KPIs and guest feedback.
• Supervise, train and motivate the dining room team, support recruitment and onboarding, and help prepare staff schedules.
• Welcome guests, present menus confidently and build relationships with repeat and VIP guests.
• Support cost control, labour management and inventory oversight, and contribute to revenue targets and supplier coordination.
• Uphold Conrad and Hilton brand standards and LQA service requirements.

Required profile

• Minimum 2 years' experience in a similar Assistant Restaurant Manager role, preferably in a luxury hotel or fine dining setting.
• Degree or diploma in Hospitality Management or a related field is an asset.
• Experience in all-day dining concepts is highly desirable.
• Excellent customer service skills and proven ability to lead, motivate and develop a team.
• Flexibility to work weekends and holidays.

Required skills

• Solid understanding of POS systems and restaurant financials, including cost control.
• Familiarity with fine wines and the ability to recommend pairings.
• English and Greek; additional languages are an advantage.

What we offer

• A competitive remuneration package.
• Private medical insurance.
• Career development opportunities.