Assistant Restaurant Manager / Assistant Maître
Conrad Athens The Ilisian · Athens
Περιγραφή θέσης
About the role
The Conrad Athens The Ilisian is looking for an Assistant Restaurant Manager / Assistant Maître to support the Maître in overseeing the daily operations of Byzantino, the hotel's all-day dining brasserie. You will help ensure a seamless, memorable dining experience and uphold the highest standards of food and beverage service in line with Conrad brand standards.
Key responsibilities
- Assist the Maître in running the restaurant smoothly across breakfast, lunch and dinner, keeping food quality, presentation and service to a high standard.
- Monitor the dining room, resolve guest concerns promptly and coordinate reservations and seating to optimise flow.
- Work closely with the kitchen team and ensure compliance with health, safety and hygiene regulations.
- Help with reporting, shift summaries, guest feedback logs and system updates (Micros / Opera / ResDiary), and monitor service KPIs and guest feedback.
- Supervise, train and motivate the dining room team, support recruitment and onboarding, and help prepare staff schedules.
- Welcome guests, present menus confidently and build relationships with repeat and VIP guests.
- Support cost control, labour management and inventory oversight, and contribute to revenue targets and supplier coordination.
- Uphold Conrad and Hilton brand standards and LQA service requirements.
Required profile
- Minimum 2 years' experience in a similar Assistant Restaurant Manager role, preferably in a luxury hotel or fine dining setting.
- Degree or diploma in Hospitality Management or a related field is an asset.
- Experience in all-day dining concepts is highly desirable.
- Excellent customer service skills and proven ability to lead, motivate and develop a team.
- Flexibility to work weekends and holidays.
Required skills
- Solid understanding of POS systems and restaurant financials, including cost control.
- Familiarity with fine wines and the ability to recommend pairings.
- English and Greek; additional languages are an advantage.
What we offer
- A competitive remuneration package.
- Private medical insurance.
- Career development opportunities.
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Conrad Athens The Ilisian
Athens