Aerospace Operational Care Specialist – 24/7

About the role

The role focuses on operating Aerospace AOG shipments to the highest standards, ensuring a consistently excellent customer experience through transport, customs, and shipment monitoring.

Key responsibilities

• Transport and customs arrangements for Aerospace AOG shipments.
• Shipment monitoring, status updates and proactive customer communication via email, phone or online portals.
• Interaction with third‑party suppliers and internal stakeholders to ensure timely execution.
• Handling exceptions, deviations and customer escalations while maintaining data quality.

Required profile

• Strong English communication skills.
• High commitment, motivation, teamwork ability, flexibility and strong self‑organization.
• Open‑mindedness towards new challenges and ability to articulate clearly.
• Availability for 24/7 support and shift work.

What we offer

• Salary €16,000 – €17,000 gross per year (based on experience).
• Experience in aerospace operational tasks such as file creation, transport planning, customs, status monitoring and pre‑alerts.
• Opportunity to contribute to a global logistics leader.