Administrative Support Officer

About the role

ENTERSOFTONE is seeking an Administrative Support Officer to provide comprehensive secretarial and administrative assistance across the organization. You will be the first point of contact for internal and external stakeholders, ensuring smooth daily operations.

Key responsibilities

• Receive and manage support requests via email and telephone, log cases in the ticketing system, and assign them to the appropriate teams.
• Provide secretarial support, handling phone calls, emails, correspondence, and reception duties.
• Manage the e‑learning platform: send credentials, participation emails, support participants, and monitor examinations.
• Welcome guests, coordinate meeting rooms, and support the overall flow of daily administrative tasks.

Required profile

• Previous experience in Customer Care, Administrative Support, or Secretarial roles.
• Bachelor’s degree considered an asset.
• Strong time‑management and ability to prioritize workload.
• Excellent verbal and written communication skills in English.
• Very good knowledge of MS Office applications.
• Familiarity with ERP systems is a plus.

Required skills

• MS Office

What we offer

• Competitive remuneration package.
• Private health insurance plan.
• Mentoring from experienced colleagues.
• Funded training and development opportunities.
• Catering food services.