Store Supervisor - Veria

About the role

ALTEX S.A. is hiring a Store Supervisor for its new store in Veria. The role ensures the store runs according to the company's standards, processes and procedures and contributes to the success of the retail network.

Key responsibilities

• Supervise the daily workflow of the store, including opening and closing, daily sales targets, arrivals and returns
• Manage and motivate employees to meet customer service standards
• Monitor store performance together with the Area Manager and meet agreed KPIs
• Train new staff and take responsibility for the team's overall success
• Handle customers' requests, comments and complaints to ensure high satisfaction
• Work with departments such as Supply Management, IT, Accounting, Marketing and HR on operational tasks
• Implement policies and procedures based on company standards and carry out other related tasks

Required profile

• At least three years of experience as a retail store supervisor
• Apparel fashion experience is considered an advantage
• A university degree is a plus
• Goal-oriented and passionate about sales, with a customer-centred approach
• Strong verbal and written communication and supervisory skills
• Team player with a professional demeanor

Required skills

• Proficiency with MS Office
• Knowledge of an ERP system is highly appreciated

What we offer

• Participation in the retail bonus program linked to store goals
• Private medical plan and monthly meal card
• Career development and growth opportunities
• Significant discounts on company products