Residences Manager - Waldorf Astoria Residences Athens

About the role

Waldorf Astoria Residences Athens, part of The Ilisian destination, is looking for an experienced and highly professional Residences Manager to oversee its exclusive branded residences. The role suits a refined hospitality professional who values discretion, confidentiality and personalised service for high-profile and international guests.

Key responsibilities

• Manage the day-to-day operations of the luxury residences and ensure flawless service delivery.
• Act as the main point of contact for residence owners and long-term guests.
• Build trusted relationships with residents while keeping strict confidentiality and discretion.
• Coordinate closely with all hotel departments so guests receive a seamless, personalised experience.
• Lead, train and supervise the residences team to uphold 5-star service standards.
• Keep residences maintained to the highest level of luxury presentation and functionality.
• Anticipate guest needs and handle sensitive requests professionally.
• Manage operational budgets and monitor performance.

Required profile

• Proven experience in a similar role within luxury hotels, branded residences or high-end property management.
• Strong leadership and organisational skills.
• Demonstrated ability to handle VIP guests and confidential matters with discretion.
• Fluency in Greek and English; knowledge of additional languages is an asset.
• EU work eligibility.

What we offer

• A competitive remuneration package.
• Private medical insurance.
• Career development opportunities.