Quality Assurance Supervisor

About the role

KEBE is seeking an experienced Quality Assurance Supervisor to lead and coordinate quality activities across raw materials, intermediate and final products, as well as production processes. The role ensures compliance with company standards, ISO requirements and regulatory specifications while driving continuous improvement.

Key responsibilities

• Supervise QA activities for raw materials, intermediate and final products, ensuring adherence to approved specifications.
• Monitor quality performance, analyse deviations and trends, and recommend corrective actions.
• Support the operation, compliance and improvement of the Quality Management System.
• Plan and conduct internal audits, process reviews and compliance assessments, managing investigations and corrective actions.
• Maintain quality procedures, records, audit reports and CAPA documentation.
• Collaborate with Production, QC, Procurement, R&D, Engineering, Maintenance, Operations and Finance to resolve quality issues.
• Coordinate supplier quality activities and monitor compliance with agreed requirements.
• Identify and lead quality improvement initiatives across products, processes and documentation.
• Prepare and present quality reports, audit findings and performance trends to management.

Required profile

• Proven experience in Quality Assurance, Quality Control or Quality Management.
• Experience supervising QA workflows or coordinating quality activities.
• Strong knowledge of Quality Management Systems and ISO 9001 requirements.
• Ability to conduct audits, manage non‑conformities and drive corrective actions.
• Excellent communication and teamwork skills for cross‑functional collaboration.

Required skills

• Knowledge of ISO 9001 standards.
• Experience with CAPA (Corrective and Preventive Action) processes.
• Proficiency in preparing quality documentation and audit reports.