Operational Quality Manager

About the role

Veridos Matsoukis is looking for an experienced Operational Quality Manager to lead quality activities at its Athens manufacturing site. You will be responsible for ensuring product quality, regulatory compliance, and continuous improvement across all manufacturing processes.

Key responsibilities

• Lead the site’s Quality function and act as the quality authority for product release, deviations, risk management, and escalations.
• Manage, coach, and develop a multidisciplinary Quality team, fostering a strong quality culture.
• Define and implement Quality Assurance & Control strategies, process validation, and continuous improvement initiatives.
• Monitor quality performance through KPIs, drive CAPA, root‑cause analysis, and corrective actions.
• Lead investigations of non‑conformities, customer complaints, and manufacturing quality issues.
• Ensure compliance with company standards, customer requirements, and applicable regulations.
• Collaborate with Production, Engineering, Supply Chain, and R&D to achieve operational excellence.
• Oversee laboratory activities, material qualification, process validation, and quality documentation.
• Develop digital quality tools, reporting systems, and data‑driven solutions.
• Provide quality performance updates to site leadership and support customer visits and audits.

Required profile

• Bachelor’s degree in Engineering, Quality Management, Chemistry, Materials Science, Industrial Engineering or related field (Master’s degree advantageous).
• Minimum 8 years of experience leading Quality teams in a manufacturing environment.
• Proven track record in driving quality excellence and continuous improvement.

Required skills

• Lean Six Sigma methodology
• CAPA (Corrective and Preventive Action) management
• Root cause analysis
• Process validation
• Quality documentation
• Laboratory activities
• Material qualification
• Digital quality tools and data‑driven reporting