Operational Quality Manager

About the role

We are seeking an experienced Operational Quality Manager to lead the quality function at our Athens manufacturing site. The role is responsible for ensuring product quality, regulatory compliance, and continuous improvement across all operations.

Key responsibilities

• Act as the quality authority for product release, deviations, risk management and quality escalations.
• Lead, coach and develop a multidisciplinary quality team of Controllers and Engineers.
• Define and implement quality assurance and control strategies, including process validation and continuous improvement initiatives.
• Monitor quality performance through KPIs, drive CAPA, root‑cause analysis and corrective actions.
• Investigate non‑conformities, customer complaints and manufacturing quality issues.
• Ensure compliance with company standards, customer requirements and applicable regulatory requirements.
• Collaborate with Production, Engineering, Supply Chain and R&D to achieve operational excellence.
• Drive Lean Six Sigma and other quality methodologies to improve processes.
• Oversee laboratory activities, material qualification, process validation and quality documentation.
• Develop digital quality tools, reporting systems and data‑driven solutions.
• Provide quality performance updates to site leadership and support customer visits and audits.

Required profile

• Bachelor’s degree in Engineering, Quality Management, Chemistry, Materials Science, Industrial Engineering or related field (Master’s degree advantageous).
• Minimum 8 years of experience leading quality teams in a manufacturing environment.
• Experience in regulated industries such as security printing, high‑security products, pharmaceuticals, electronics or automotive.
• Strong leadership, communication and stakeholder‑management skills.

Required skills

• FMEA
• SPC
• CAPA
• 8D problem‑solving
• Root‑cause analysis
• Continuous improvement methodologies
• Lean Six Sigma
• ISO standards and audit requirements
• ERP systems
• Power BI or statistical analysis software