Night Auditor - Luxury Hotel, Oia

About the role

Canaves Collection, a Greek hospitality group that owns and manages four luxury properties in Oia, Santorini, is hiring a Night Auditor for its new Canaves Epitome hotel. The Night Auditor ensures smooth operations during night hours, handling arrivals and departures, payments, account reconciliation and reports, while also assisting guests with inquiries and resolving issues.

Key responsibilities

• Oversee guest arrival and departure during night hours, checking guests in and out accurately and warmly
• Process payments by cash, credit card and direct bill
• Reconcile guest accounts and prepare daily reports for management
• Respond to guest inquiries and complaints professionally and promptly
• Coordinate with other departments to keep operations running smoothly
• Maintain a clean and organized work area, including the front desk and lobby

Required profile

• Previous experience as a Night Auditor or in a similar role is preferred
• Fluency in English is required; knowledge of additional languages is a plus
• Excellent organizational and communication skills, with a keen eye for detail
• Ability to work independently in a fast-paced environment and to handle several tasks at once

Required skills

• Knowledge of hotel property management systems (PMS) is a plus
• Strong time management and attention to detail

What we offer

• Competitive remuneration package
• Accommodation in privately owned staff houses with WiFi and laundry
• One meal per day in the staff restaurant plus one snack during shifts
• Free access to a fully equipped staff gym
• Transportation between staff residences and workplaces
• Ongoing training and professional development
• Employee recognition programs, team events and volunteering actions
• Uniform, discounts and family rates at group properties in Santorini