Medical Operations Specialist (Remote – Greece)

About the role

Join Tandem Health’s Global Medical Operations team to roll out an AI‑driven clinical operating system for leading healthcare organisations worldwide. You will work closely with executives, medical leaders, and frontline clinicians to ensure the platform becomes an essential part of daily patient care.

Key responsibilities

• Lead live product demos for prospective clients and support global commercial efforts.
• Design and adapt workflows and templates for diverse markets and large‑scale customers.
• Partner with product, engineering, and commercial teams to deliver smooth rollouts and seamless workflow integration.
• Represent Tandem at international conferences, workshops, and customer events.
• Guide clinicians through onboarding, training, and day‑to‑day support.
• Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem.
• Build templates and prompts, contributing to the ongoing evolution of Tandem’s AI assistant.
• Manage clinical safety incidents and optimise internal operations for safe scaling.

Required profile

• Clinical experience in healthcare (e.g., general practice, hospital, private practice).
• Exposure to consulting, corporate, or startup environments.
• Passion for technology, AI, and their potential to transform care.
• Strong communication skills with executives, engineers, and frontline clinicians.
• Organisational strength and a process‑driven mindset.
• Ownership, curiosity, and initiative in a fast‑paced environment.
• Flexibility to travel up to 25% and step in during critical moments.
• Fluent in Greek.

Required skills

• Experience with prompting or large language models (LLMs).
• Familiarity with EU clinical safety or digital health regulations.