German-Speaking Customer Support Advisor (Remote, Greece)

About the role

An international customer service team is looking for German-speaking Customer Support Advisors to work remotely in Greece. You will help German-speaking customers by phone, email, live chat and social media, handling inquiries, resolving complaints and providing accurate information. The position is full-time, entry-level and paid €1,400–€1,600 gross per month, with relocation support available.

Key responsibilities

• Handle customer inquiries via phone, email, chat and social media.
• Provide clear, accurate information on products, services and company policies.
• Resolve complaints and troubleshoot issues professionally.
• Escalate complex cases to the relevant departments when needed.
• Maintain accurate records of customer interactions in the CRM system.
• Ensure a high standard of customer satisfaction and service quality.

Required profile

• C1 or higher level of German (written and spoken).
• B2 or higher level of English (written and spoken).
• EU citizenship or a valid work permit for Greece.
• High school diploma or equivalent; availability to work remotely from an eligible location.
• Preferred: previous customer service experience, familiarity with CRM systems, bachelor's degree, strong communication and problem-solving skills.

What we offer

• Gross monthly salary of €1,400–€1,600.
• Remote working model and full-time employment.
• International working environment and professional development opportunities.
• Relocation support.