Front Office Manager for Summer Season
Mitsis Group · Kassandreia
Job description
About the role
The Front Office Manager will oversee all front‑office operations at Mitsis Selection Azure for the 2027 summer season, ensuring high standards of guest service, safety, and operational efficiency.
Key responsibilities
- Manage daily front‑office activities including scheduling, room allocation, arrivals/departures, billing and reporting.
- Coordinate with Housekeeping and Maintenance to address guest needs, allergies and technical issues.
- Set department objectives aligned with budget and service standards, focusing on sales maximisation.
- Lead recruitment, performance appraisal and training plans for front‑office staff.
Required profile
- Minimum 4 years experience as Front Office Manager in a 5‑star hotel.
- Education in Tourism or related field (preferred).
- Fluent English and strong command of a second language (German, French, Italian, Russian or Polish).
Required skills
- Proficiency with MS Office applications.
- Very good knowledge of the Protel property‑management system.
What we offer
- Competitive salary with performance‑based bonus.
- Single or shared accommodation, full board and daily transportation.
- Continuous training, career development and a people‑centric work environment.
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Published 1 day ago
Expires 1 month from now
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Mitsis Group
Kassandreia