Field Service Technician – Greece & EMEA

About the role

Eaton is seeking an experienced Senior Field Service Technician to join its Athens‑based team. The role primarily supports customers in Greece while also contributing to selected projects across the EMEA region. You will work on‑site to install, commission, maintain and repair Eaton power equipment, ensuring safety and high‑quality service.

Key responsibilities

• Perform on‑site installation, commissioning, maintenance and repair of UPS and related power equipment.
• Provide technical support to customers in Greece and, when required, in other EMEA locations.
• Troubleshoot and resolve issues on UPS systems to minimise downtime.
• Carry out preventive maintenance to ensure optimal performance of the installed base.
• Execute commissioning tasks for data‑center projects following Eaton’s procedures and safety standards.
• Collaborate with senior engineers on complex problems and escalate when necessary.
• Document service activities, write technical reports and keep accurate maintenance records.
• Coordinate with subcontractors or on‑site teams to complete service tasks.
• Maintain tools, equipment and documentation in good condition.
• Share field observations to support continuous improvement.

Required profile

• Technical education in electrical installation or a related field with relevant certifications.
• Minimum 5 years experience working with UPS systems; data‑center experience is a strong advantage.
• Fluency in Greek and English, both spoken and written.

Required skills

• Three‑phase electrical installation and commissioning.
• Knowledge of industrial communication protocols (Modbus, SNMP, OPC, DDE, TCP/IP).
• Programming of PLC control systems (Power Control, Generator Control, SCADA or process control).
• Understanding of switch panels and related equipment.