Customer Support Advisor – Dutch Speaking (C1)

About the role

An international customer service team in Greece is looking for Dutch-speaking Customer Support Advisors. You will help Dutch-speaking customers by phone, email, live chat and social media, handling inquiries, resolving complaints and providing accurate information. The position is full-time, on-site in Greece, and suits people wanting to build a customer service career with international experience.

Key responsibilities

• Handle customer inquiries via phone, email, chat and social media
• Provide clear, accurate information on products, services and company policies
• Resolve complaints and troubleshoot issues professionally
• Escalate complex cases to the relevant departments
• Maintain accurate records of customer interactions in the CRM system
• Ensure a high standard of customer satisfaction and service quality

Required profile

• C1 or higher level of Dutch (written and spoken)
• B2 or higher level of English (written and spoken)
• EU citizenship or a valid work permit for Greece
• High school diploma or equivalent
• Availability to work on-site in Greece and flexibility for rotating shifts
• Preferred: previous customer service experience, familiarity with CRM systems, bachelor's degree, strong communication and problem-solving skills

What we offer

• Gross monthly salary of €1,300–€1,600
• Full-time employment
• International working environment and professional development opportunities