Customer Service Representative (Greek & English)

About the role

A customer service team in Athens is looking for customer-oriented professionals fluent in Greek and English. Candidates should have 1 to 5 years of experience and be able to handle inquiries, complaints and product information in both languages.

Key responsibilities

• Handle customer inquiries and provide timely resolutions.
• Communicate with customers in Greek and English.
• Address customer complaints and resolve issues effectively.
• Provide accurate information about products and services.
• Maintain customer records and update internal systems.
• Ensure high levels of customer satisfaction.
• Follow established customer service processes and quality standards.

Required profile

• 1 to 5 years of relevant customer service experience.
• C1-level proficiency in Greek.
• English at B2 level or above.
• Current location: Athens, Greece.

Required skills

• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Customer-focused attitude.

To apply, send your updated CV by email together with your current rate, expected rate, language proficiencies, self-assessed suitability for the role (1 to 5) and current location.