Customer Care Specialist
adapa Group · Athènes
Job description
About the role
adapa Greece Komotini, part of the adapa Group, a leader in flexible packaging solutions, is looking for a Customer Care Specialist to join its Customer Care team in Athens, Greece. The role is key to ensuring smooth order processing and an excellent customer experience.
Key responsibilities
- Manage incoming customer orders and monitor the production process
- Track shipments until delivery, keeping customers informed throughout the order cycle
- Support the Sales team across the adapa Group and respond to customer inquiries professionally
Required profile
- Bachelor's degree (or equivalent)
- Excellent English and German communication skills
- Previous customer service experience is an advantage
Required skills
- Excellent knowledge of MS Office and familiarity with ERP systems
- Outstanding communication, organizational and time management skills
- Strong team player able to adapt to changing priorities
What we offer
- Competitive salary and private health insurance
- Stable role in a growing international company
- Continuous training and career development opportunities
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Published 2 hours ago
Expires 1 month from now
4 views · 0 interested
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adapa Group
Athènes
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