Communications Solutions Engineer

About the role

Modulus S.A. is seeking a Communications Solutions Engineer to design, implement, and deliver innovative communication solutions that integrate voice, messaging, and AI technologies for customers and partners.

Key responsibilities

• Design communication solutions leveraging Voice, Messaging, and Hosted vPBX services.
• Analyze customer and partner requirements to identify effective technical solutions.
• Create API specifications, integration documentation, and technical guidelines.
• Support technical integration projects, deployments, and pilot implementations.
• Collaborate with CRM, ERP, and Help Desk vendors to enable seamless integrations.
• Assist in technical onboarding of new partners and work with AI vendors to integrate new capabilities.

Required profile

• At least 2 years of experience in VoIP, IP Telephony, PBX, Contact Center, or Communication Platforms.
• Hands‑on experience designing and implementing integrations using REST APIs, SIP, Webhooks, or similar technologies.
• Experience integrating communication solutions with CRM, ERP, Help Desk, or other business applications.
• Fluency in Greek and English with strong problem‑solving and customer‑oriented mindset.

Required skills

• VoIP, IP Telephony, PBX, Contact Center
• REST APIs, SIP, Webhooks
• CRM integration, ERP integration, Help Desk integration
• API specification and technical documentation

What we offer

• Competitive gross monthly salary of €1,400–€1,850.
• Private health and medical insurance for employee and family.
• Meal vouchers via Up Hellas EAT e‑card.
• Free monthly public transport pass (OASA).
• Access to online self‑improvement and mental health platform.
• Career growth, continuous training, and modern office amenities.