Associate HR Services (Fixed Term, 7 Months)

About the role

Pfizer is looking for an Associate HR Services in Thessaloniki, Greece, reporting to the Team Lead HR Services. The role covers transactional HR activities related to the Colleague Life Cycle, excluding recruitment, in line with the GBS CS Operational Playbook. It ensures timely and compliant delivery of HR services and includes process improvement and service enhancement work. The position is a 7-month fixed-term assignment, hybrid, and French is preferred.

Key responsibilities

• Process colleague and job data changes
• Administer leave of absence requests
• Support benefits and compensation administration
• Handle HR reporting, internal and external controls and process separation transactions
• Give feedback on procedures with a continuous improvement mindset
• Support colleagues' inquiries and requests through the case management tool
• Liaise with other Colleague Services teams, PX and external vendors to resolve inquiries quickly
• Run reports and analyse data so stakeholders can make informed decisions

Required profile

• Bachelor's degree in Administration, Human Resources or a related field
• At least 1 year of experience, preferably in HR Shared Services, HR Operations or centralized customer service
• Owns work to meet deadlines in a fast-paced environment, with strong attention to detail
• Strong customer focus, cross-cultural agility and clear ownership of responsibilities
• Able to communicate clearly in spoken and written French and English

Required skills

• Experience with a case management tool
• Preferrably: Workday or Service Now, MS Office (Excel and Word)
• Preferrably: familiarity with payroll and time and attendance software such as ADP or Workday

What we offer

• Annual base salary ranging from EUR 16,875, depending on location
• Benefits that may include health care coverage, retirement savings plans, insurance, an Employee Assistance Program and wellness benefits
• Hybrid work arrangement