Assistant Store Manager - JD Sports Xanthi

About the role

Cosmos Sport S.A. is recruiting an Assistant Store Manager for its JD Sports store in Xanthi. You will support the Store Manager in the day-to-day running of the store, take ownership of several duties and help ensure store KPIs are met. In the Manager's absence you act as the first point of contact, motivating the team to drive sales and deliver exceptional customer service.

Key responsibilities

• Customer service: maintain a high standard of service, handle inquiries and complaints, foster client relationships and run clienteling initiatives and events with other departments
• Team leadership: train, mentor and coach staff, support them in completing the in-house online Academy, promote teamwork and ensure a safe, compliant workplace
• Recruitment: attract and recruit talent through networking and scouting
• Retail operations: manage daily store operations, monitor productivity against KPIs, analyse sales reports, plan staff schedules and work with Marketing, VM and Commercial to retain customers
• Visual merchandising: keep new products and advertised items visible, update mannequins, displays and windows according to guidelines

Required profile

• University degree or equivalent qualification
• 2-3 years' experience managing a standalone retail store or department store floor
• Excellent English and computer skills, and strong verbal, written and interpersonal abilities
• Numerical and analytical knowledge to monitor KPIs, and sound business management knowledge
• Leadership skills, excellent communication and a passion for sports and fashion

Required skills

• Microsoft Office
• Basic business management processes

What we offer

• Competitive compensation package and performance bonus
• Career development and education programs
• Health and wellness programs
• One day off per month under the parents' day off program
• Employee discount across all brands and extra perks