Assistant Store Manager – Cosmos Sport Chania

About the role

Cosmos Sport SA, a member of JD Sports Fashion Plc with 109 physical stores in Greece and Cyprus, is looking for an Assistant Store Manager for its store in Chania (Skalidi). The Assistant Store Manager is accountable for every aspect of the retail store, ensuring all areas deliver a world-class guest experience, building team capability and driving talent acquisition, development and growth.

Key responsibilities

• Customer: maintain an exceptional service experience, foster client relationships, implement clienteling initiatives and events and secure client loyalty
• Team: train, mentor and coach the team, promote an entrepreneurial spirit, ensure a safe and compliant workplace and keep the team informed on products, policies and procedures
• Recruitment: attract and recruit talent through networking and scouting
• Retail: lead day-to-day operations, monitor productivity against KPIs, plan staff schedules and work with Marketing, VM and Commercial to retain customers

Required profile

• University degree or equivalent qualification
• Minimum 2 years' experience managing a standalone retail store or department store floor
• Excellent English and computer skills, and strong verbal, written and interpersonal skills
• Numerical and analytical knowledge to monitor KPIs, leadership skills and business orientation
• Passion for sports and fashion, willingness to learn and tackle new challenges

Required skills

• Sound working knowledge of Microsoft Office
• Excellent communicator with a positive, energetic and motivating style
• In-depth knowledge of basic business management processes

What we offer

• Competitive compensation package and performance bonus
• Private health and medical insurance
• Career development and education programmes, including up to €3,000 at UCLan and up to 75% at the European University of Cyprus
• Health and wellness programmes, one day off per year under the parents' day off programme and free diagnostic tests
• Employee discount across all brands and a range of extra perks