Inside Sales Representative – Cybersecurity & Networking

About the role

IDEAL Technology, a technology distribution provider in Greece, is looking for a motivated, organized and customer-oriented Inside Sales Representative to join its Sales Team. You will support the Sales Manager and Channel Account Managers in handling incoming sales inquiries, keeping in touch with existing partners and spotting growth opportunities. The role acts as a key contact between partners (resellers), vendors and technical teams, mainly on cybersecurity and networking solutions.

Key responsibilities

• Manage and qualify incoming inquiries from partners and customers, following them up promptly and assigning them to Channel Account Managers
• Maintain regular contact with existing partners about orders, pending requests, renewals and sales opportunities
• Prepare quotations and track their progress through CRM and sales pipeline tools
• Monitor license expiration dates and identify renewal opportunities
• Support sales and marketing communications, including email campaigns to the partner network
• Work with the technical team on pre-sales coordination and partner requirements
• Keep accurate records of leads, opportunities and sales activities in the CRM
• Support the Sales Manager and Channel Account Managers with daily operations, reporting and follow-up, and help resolve partner inquiries quickly

Required profile

• At least 2 years of B2B sales experience, preferably in IT, cybersecurity or networking
• Previous inside sales, sales support or inbound inquiry handling experience
• Excellent written and spoken Greek and English
• Strong organization, attention to detail and ability to handle several requests at once
• Customer-oriented, proactive and able to work independently and in a team

Required skills

• Proficiency in MS Office, especially Excel
• Familiarity with CRM tools
• Nice to have: IT distribution or cybersecurity sales experience, basic knowledge of firewalls, email security and endpoint protection

What we offer

• Competitive salary
• Private medical and health insurance
• Performance bonus
• Laptop and mobile plan
• Training and development