Information Office Assistant

About the role

We are looking for an Information Office Assistant to join the team at the Designer Outlet in Spata. The role focuses on delivering excellent customer service, providing visitors with accurate information, and supporting the centre’s daily operations. You will work on‑site in a rotating shift schedule, reporting to the Center Manager.

Key responsibilities

• Welcome and assist visitors with professionalism and courtesy.
• Provide information about stores, services, promotions and answer inquiries.
• Handle visitor requests, complaints and manage customer service utilities such as chargers and strollers.
• Support marketing and promotional campaigns within the centre.
• Ensure compliance with health and safety procedures.
• Collaborate with store operators for updates and reporting.
• Assist with lost‑and‑found procedures and gift‑voucher transactions.

Required profile

• Bachelor’s degree in Business Administration or a related field.
• Minimum 1 year of experience in customer service.
• Excellent command of English.
• Reliability, professionalism and a customer‑oriented mindset.
• Willingness to work rotating shifts, including weekends.

Required skills

• Strong proficiency in Microsoft Excel.
• Strong proficiency in Microsoft PowerPoint.

What we offer

• Competitive compensation package.
• Private health insurance.
• Pension plan.
• Continuous training on innovative products and solutions.