In-Room Dining Waiter/Waitress

About the role

The Conrad Athens The Ilisian, a new luxury hotel located in the heart of Athens, is looking for an In-Room Dining Waiter/Waitress. You will deliver food and beverages to guests' rooms, set up trays and tables and create a memorable in-room dining experience, keeping the same high standards of quality and service that guests expect throughout the hotel.

Key responsibilities

• Respond promptly and accurately to in-room dining orders, paying close attention to detail and guest preferences.
• Deliver food and beverages to guest rooms with a courteous, friendly and polished manner.
• Set up dining trays or tables as requested, presenting everything cleanly and attractively.
• Clear used trays, dishes and utensils promptly, keeping guest areas and service stations tidy.
• Present menus, recommend dishes and communicate daily specials, accommodating guest preferences.
• Handle guest inquiries and special requests efficiently.
• Coordinate with kitchen staff so meals are prepared on time, orders are fulfilled correctly and dietary restrictions are respected.
• Follow health, hygiene and safety standards in line with hotel protocols and regulations.

Required profile

• At least 2 years of experience in a similar role in a luxury hotel or upscale dining environment.
• Strong customer service skills focused on personalized in-room dining.
• Excellent communication in Greek and English; knowledge of other languages is a plus.
• Confidence handling phone orders and ability to work independently in a fast pace.
• Flexibility to work various shifts, including evenings and weekends.

Required skills

• Knowledge of food safety standards and proper handling of culinary items.
• Detail-oriented approach to presentation and guest satisfaction.

What we offer

• A competitive remuneration package.
• Private medical insurance.
• Career development opportunities.